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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Stephanie Cade

February 24, 2023

5  out of  5 rating by Stephanie Cade
"Exceptional service. They took the time to understand my insurance needs and to find every possible discount. My agent was attentive and quick to respond with any questions I have."

Ryan Hall

January 27, 2023

5  out of  5 rating by Ryan Hall
"I’ve had my policies with Will Kuo’s office for many years and have never had an issue. We just worked with Genevieve to switch my dad’s policies over and she made the process super easy. She took the time to explain everything and has great customer service and communication skills!"

Parker Knight

January 25, 2023

5  out of  5 rating by Parker Knight
"Alfonso was very kind and to the point. It was like waiting 15 minutes on an oil change instead of a hour. Keep up the good work. Thanks again!!!"

Manuel Moreno

January 20, 2023

5  out of  5 rating by Manuel Moreno
"Everyone is nice and friendly as soon as you walk through the door. Alphonso helped me understand the life policies better and set me up with an awesome rate that ended up being better than I had anticipated I would be getting. Overall I had an excellent experience and would recommend them to anyone shopping for insurance."

Megan and Jhone Liu-Flores

January 18, 2023

5  out of  5 rating by Megan and Jhone Liu-Flores
"Fonzo has been really helpful and informative during the process of getting my insurance. I have always been under my parents insurance and I do not know anything about insurance. He was so informative, specially buying my first home insurance. He explained everything clearly and made sure I was being taken care of. The employees of this office are so polite and understanding, specially I had to call them every 10 minutes bc I had so many questions!! Keep up the good work!"

Imran Nathani

January 18, 2023

1  out of  5 rating by Imran Nathani
"Idk how this office getting good reviews. Every single thing that do mistakes when you ask to fix then you get generic answer like oh we don't know it is not in our hand it is corporate people. So if you don't know anything and if nothing in your hand then why you even open and why you even getting paid. Top of that after they do mistakes then when you try to complain then either they all don't pick up your phone or they be rude to you and laugh at you and if you try to talk to mr William then they don't let you talk and hang up on you. I seriously hope mr William make changes in his staff because this staff is rude and arrogant and if not then hope corporate listens to complains and take serious action against the office."

Betsy Mccormick

December 1, 2022

5  out of  5 rating by Betsy Mccormick
"Erica is great!! Many options, suggestions. Flexible plans to meet my needs."

janezza jimenez

December 1, 2022

5  out of  5 rating by janezza jimenez
"Have to start with saying if anyone is looking a great rate then your go to person is Genevieve! Honestly for the amount of coverage I am satisfied with the rate which was given to me. If you are wanting someone who is understandable and explains things thoroughly then Genevieve is the perfect person. If 10 stars was an option I would give her that rating !"

Maximus Philachack

December 1, 2022

5  out of  5 rating by Maximus Philachack
"G was great to my family and I. Very detail oriented and very obviously loves what she does. 10/10 would recommend her to you!"

Bruce Ferran

December 1, 2022

5  out of  5 rating by Bruce Ferran
"First positive experience I’ve had while dealing with insurance. G made it easy to understand the different coverages and gave me higher coverage at a better price. 100% recommend asking for G"

Graciela Herrador

December 1, 2022

5  out of  5 rating by Graciela Herrador
"Genevieve was very reliable, and provides great customer service! I would recommend her to anyone."

Yarisa Batista-Ramirez

December 1, 2022

5  out of  5 rating by Yarisa Batista-Ramirez
"Gen is so knowledgeable and sweet!"

Alyssa W

December 1, 2022

5  out of  5 rating by Alyssa W
"G was great! So helpful and answered all of my questions. She’s very kind as well as knowledgeable, and I would recommend her to anyone shopping for insurance!"

Ayanna Dookie

December 1, 2022

5  out of  5 rating by Ayanna Dookie
"Shopping for insurance is always very confusing for me, but Genevieve made it very simple. She was able to answer all of my questions and she was extremely patient."

Ciara B

December 1, 2022

5  out of  5 rating by Ciara B
"Genevieve is very helpful!!! She helped me and my family get a great insurance bundle and helped us save a lot of money! Love her!"

James P

December 1, 2022

5  out of  5 rating by James P
"Genevieve took very good care of us going above and beyond to get us the best rates possible on our home and auto. Tyvm"

Alfred o

December 1, 2022

5  out of  5 rating by Alfred o
"Genavive was my agent and walked me through all the steps to quickly get my new truck insured. All my questions were answered and I got a better deal than with other insurances. Definitely recommend!"

Johanna Powers

December 1, 2022

5  out of  5 rating by Johanna Powers
"Genevieve was amazing, very professional and kind."

Priscilla Rhaburn

December 1, 2022

5  out of  5 rating by Priscilla Rhaburn
"Had a great experience with Genevieve Ferran. She is so welcoming with a compassionate attitude while helping with my insurance needs.Thanks so much for everything!"

Sawyer Dietz

December 1, 2022

5  out of  5 rating by Sawyer Dietz
"Haven't had the best luck with insurance people, but Gen definitely changed my mind. I appreciate the patience you had with me!"

Peter Boss

December 1, 2022

5  out of  5 rating by Peter Boss
"Wow great service provided by Gen! You have to go through her!"

Emily Kelley

December 1, 2022

5  out of  5 rating by Emily Kelley
"Wow and wow!! Genevieve was a pure joy to work with when getting insurance. She made it so simple and I got everything I needed. I highly recommend Genevieve for all your insurance needs."

Ethan Alexander

December 1, 2022

5  out of  5 rating by Ethan Alexander
"I hate adulting, but at least my insurance isn't something I have to worry about lol!! Thanks for all the help Gen!"

Neni Vazquez

December 1, 2022

5  out of  5 rating by Neni Vazquez
"G is the best! She helped me better understand my coverages and made me realize I was underinsured with my old insurance company. Get with G to get better coverage for a better price. I was able to bundle my auto, renters and life insurance for both me and my husband"

Timmy Arisa

December 1, 2022

5  out of  5 rating by Timmy Arisa
"My agent Genevieve is the absolute best! She was able to get me a great quote that was well within my budget!"