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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet Manning

April 18, 2024

5  out of  5 rating by Janet Manning
"We recently switched our homeowners and auto policies to William Kuo's State Farm Agency. Kristen Nance handled our switch making it go smoothly. She made sure our quote matched our current policies so we could confidently compare between our current insurer and State Farm. Kristen answered the many questions we had then and have had since moving our policies. We appreciate her expertise!!"
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Wee Man

April 17, 2024

5  out of  5 rating by Wee Man
"Had the pleasure of working with William Kuo, amazing guy. Not only helpfully, but super knowledgeable, and made you feel as if you were family. Great customer service."
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April 9, 2024

5  out of  5 rating by D G
"I recently got help from Adam for my insurance, and it was a great experience. Adam was super helpful, knew a lot about insurance, and really listened to what I needed. He made everything simple and clear, helping me find the right option without any stress. Adam really cares about his clients and goes the extra mile to make sure you're happy and understand everything. I'm really glad I worked with him and highly recommend him to anyone looking for insurance help."
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Sung Hui Yu

March 7, 2024

5  out of  5 rating by Sung Hui Yu
"Great customer service!! Will really cares about his customers and makes them feel like family."
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Jiajia Lu

March 1, 2024

5  out of  5 rating by Jiajia Lu
"I’ve been use this office for a few years and I have to say I really like them. They always answer the phone really quick and help me with any questions I may have. If I need some documents and they send to me right away. I’m a real estate agent and I know a lot of insurance agents and I think this office is the best."
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February 19, 2024

5  out of  5 rating by Dante
"I had a positive experience with this agency! Alvaro provided excellent service. He was knowledgeable, professional, and ensured a smooth process for securing me with excellent coverage! Highly recommended!"
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Kaushik Pattanaik

February 14, 2024

1  out of  5 rating by Kaushik Pattanaik
"I transferred my insurance from Ohio to Texas and this agent picked it up. They gave me a quotation on the basis of my transfer but now they have increased the cost and asking an extra $300 after already paying the quoted amount, after 4 months on the pretext that there was accident history. Well if there was an accident history, it was calculated and the transfer should already have it. There staff keeps changing. Only one person gave me a logical response back in November, who was probably let go of. Most of the reviews seem fake because I dont see any helpful or insightful person. I am still waiting on the agent to clarify the extra charge. It was a wastage of money by going to this agent. I will update how things went finally."
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edward elgincolin

January 16, 2024

1  out of  5 rating by edward elgincolin
"Staff do not respond to inquiries or give updates to complaints. My homeowners insurance is messed up, error from the agent but still unclear on how to get refund from overpayment. Such a headache."
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Karuturi Sri Hari

December 27, 2023

1  out of  5 rating by Karuturi Sri Hari
"Unhappy with the service. My friend and I bought an auto insurance policy here. The policy proposal and the actual policy were different. When we asked why the driver listed on the proposal isn't listed on the policy, their answer was it is how it was from the beginning. They did not have a proper answer for their mistake."
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Rebecca Kuntzmann

December 18, 2023

5  out of  5 rating by Rebecca Kuntzmann
"G is the best! She always is so helpful and gives the best service. Quick, efficient and friendly, highly recommend her and this office."
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Erwin Salinas

December 18, 2023

5  out of  5 rating by Erwin Salinas
"Spoke with Acham Gabriel today to get my Homeowners, auto and renters under the same profile since it was all over the place. And he was able to address request smoothly and seamlessly. Pleasure doing business with him."
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anab mohamed

December 5, 2023

5  out of  5 rating by anab mohamed
"Hailey was super and amazing explaining all the details in depth she was super nice and informative she was the reason I was able to sign in with you guys."
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Jeff S

November 12, 2023

5  out of  5 rating by Jeff S
"Great experience with Adam getting me setup for home and auto policy! Would recommend to anyone needing insurance. Thanks Adam!!"
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Archer Official

October 30, 2023

5  out of  5 rating by Archer Official
"I have been with Kuo for about three years now and they have the best customer service. Dealing with insurance is always a pain but they make it so easy. Their new office is nice as well. Recently I have been speaking with Adam, and he is awesome. 10/10 would recommend him if you need a new policy."
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Hallea Afourguit

October 26, 2023

5  out of  5 rating by Hallea Afourguit
"Acham was a great help! She’s easy to talk to, helped me understand my rates better, and effortlessly made it easier! Thanks, Acham!"
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nyakouth joseph

October 26, 2023

5  out of  5 rating by nyakouth joseph
"i had the pleasure of speaking to acham about my policy. i had a hard time understanding my billing and she explains everything to me and was so polite. 10/10"
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Achai Makug

October 25, 2023

5  out of  5 rating by Achai Makug
"Had the pleasure of working with Acham. She was honestly the best agent I’ve ever dealt with . She answered all my questions & made this process so smooth for me. Keep up the great work. It’s not everyday you find someone who enjoys their job."
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Malakai Ali

October 25, 2023

5  out of  5 rating by Malakai Ali
"Acham- Customer service 10/10 Communication 10/10 Ur Awesome"
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Nancy Juma

October 25, 2023

5  out of  5 rating by Nancy Juma
"Thanks for all the help Acham , i appreciate how you broke everything down for me and took the time to help me understand. you answered all my questions, & i really do smite your patience."
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Thomas Bates

October 25, 2023

5  out of  5 rating by Thomas Bates
"Spoke to Adam and he is one of the best agents I have spoken with! I highly recommend that you reach out and contact him with any insurance needs!"
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Angelika Wisham

October 25, 2023

5  out of  5 rating by Angelika Wisham
"I spoke with Adam and he is absolutely fantastic! He talked to us about every detail and answered every question."
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Dustin Moncier

October 25, 2023

5  out of  5 rating by Dustin Moncier
"Worked with Adam not to long ago for my Insurance and had a great experience, helped me find the information that best fit my needs. Will 100% recommend to friends and family!"
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angelina gabriel

October 24, 2023

5  out of  5 rating by angelina gabriel
"Acham took care of all my insurance needs. I will be recommending this agency to all my friends and family."
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Yak Gabriel

October 24, 2023

5  out of  5 rating by Yak Gabriel
"Acham helped me out tremendously!"
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Rosa Kur

October 24, 2023

5  out of  5 rating by Rosa Kur
"Acham helped me figure out my payment and change my coverage, she was very polite and quick!"